1. Hotel restaurants get interesting
Michelin stars and hotels have long been an apposite pairing (Paris and London hold constellations), but in 2016, many hotels are saying goodbye to cloches and cheese carts and turning the idea of a resident hotel restaurant on its head.
Following Rene Redzepi’s successful Noma residency at the Mandarin Oriental Tokyo last year, chefs of similar acclaim are setting up temporarily at hotels. Grant Achatz, three Michelin-starred chef at Chicago’s Alinea, will take over at the new Faena Hotel Miami Beach, while Albert Adrià, of the inimitable elBulli in Spain, will host a 50-day dining concept at London’s Café Royal.
1. HOTELS ARE RAKING IT IN.
The fact that a hotel could fail to be profitable astounds me. Why? The average cost to turn over a room, to keep it operational per day, is between $30 and $40. If you’re paying less than $30 dollars a night at a hotel/motel, I’d wager the cost to flip that room runs close to $5. Which makes me want to take a shower. At home. That $40 turnover cost includes cleaning supplies, electricity, and hourly wages for housekeepers, minibar attendants, front desk agents, and all other employees needed to operate a room as well as the cost of laundering the sheets. Everything. Compare that with an average room rate, and you can see why it’s a profitable business.
2. STAYING FOR JUST ONE NIGHT? YOU MIGHT GET “WALKED.”
The term “walking a guest” sends shivers down any manager’s spine. Since the average no-show rate is 10 percent daily, hotels will overbook whenever possible. The sales and reservations departments are encouraged to book the property to 110 percent capacity, in the hopes that with cancellations and no-shows they will fill every room. What happens when the numbers game doesn’t play in the hotel’s favor? Someone gets walked. The hotel will now pay for the entire night’s room and tax (plus one phone call—how cute is that?) at another comparable hotel in the area.
A guest is more likely to get walked if:
1. He booked using Expedia, hence he has a deeply discounted rate and is less important.
2. He never stayed here before and may never visit the city again.
3. He’s a one-nighter.
4. And this one is so much more important than all the others: He is acting like a jerk.
Discount hotels can be wonderful places to stay, while allowing you to save money on your hotel stay and have more to spend sightseeing or on other travel adventures. If you think that you might be interested in staying in a discount hotel it is important to do your research to make sure you select the right hotel, and get the best deal possible.
Most discount hotels are discounted through a particular club or organization, and are discounted primarily for its members. If you are a part of any types of groups or organizations check with them to see if they have any deals set up with hotels, and if so what types of discounts those particular arrangements will supply you with. In many cases you can get a discount if you stay a certain number of nights in the hotel, or if you stay in a particular type of room. If you choose the wrong combination of those things however, you can often be denied the right to the discount.
Make sure you fully understand what is required for you to get the discount before you make your reservation. Often times if you do one thing incorrectly, such as book the wrong type of room, or stay one day less or more than is required you can forfeit your right to the discount. Pay careful attention to the rules, and make sure to tell the hotel that you plan on using the discount when you make your reservation. That way, if you are doing something incorrectly the hotel can possibly catch it before it’s too late, and the hotel clerk can make a note that you are getting the room reservations for a reduced rate.
Another type of discount hotel, will offer discounts through coupons or just in general to all of their guests should they choose to come visit the hotel during certain times, or stay in certain rooms. In some cases a discount hotel will always be discounted, but it will also lack some of the things that you might have become accustomed to in their hotels. By discounting the price of a nights stay, they also take away some of the perks of staying in a hotel. What you don’t gain in amenities however, you will gain in discounts.